Mail Services Assistant

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Date: May 20, 2026

Location: San Antonio, TX, US, 78205

Company: CPS Energy

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve.  Together, we are powering the growth and success of our community progress every day!

Pay Grade

9

 

DEADLINE TO APPLY: May 30, 2026

Position Summary

Mail Services Assistant ensures all mail is distributed to Main Office and Navarro Buildings. Learn the basics of mail processing as well as the laws that are applicable to us. Learn how to use the permit numbers as well how to fill out the required 3602’s for mailings. Learn the basics of digital printing, focused on the Xerox 3100 as well as the Xerox 9070.
 

Tasks and Responsibilities

  • Assist Senior Mail Operators on daily task, learn routes done daily.
  • Ensures delivery of all mail from the downtown Post Office for disbursement to all respective mail drops.
  • Performs rough and fine sort of all mail, working knowledge of mail drop system and their meaning.
  • Accepts any and all expedited deliveries (FedEx, UPS, etc.), records and obtains signatures for each.
  • Assesses any package that could be detrimental to the safety of the company and acts accordingly as trained.
  • Addresses any issues from incoming calls regarding concerns or special needs.
  • Monitors supplies needed for metering ink, strips and print heads.
  • Places service calls as needed for the meter machines, inerter, folder and tracking devices.
  • Processes all mail using high speed digital metering system, effectively ascertain the proper way to gain maximum discounts for all mail.
  • Works with all internal customers for any planned and unplanned mailings, gives quotes to respective parties for postage needed and the best process in handling the mailings.
  • Ensures Presort Services are picked up daily and United States Postal Service report is precisely completed and submitted.
  • Makes necessary changes to mail drops of all customers in the process of moving or relocating to a new area.
  • Ensures over 195 mail destinations throughout all locations are delivered twice daily.
  • Folds, cuts and inserts all Privacy, Installation, Installments and Final Notices letters that are done daily to disperse to outside customers.
  • Board Packets are received and prioritized for delivery. 
  • Performs safety protocol using the Smith Detection X-ray machine as needed.  
  • Understands the Business Center as well as ensuring all of them are properly stocked.
  • Coordinates the toner and other supplies on any floor or other locations are stocked and replaced as needed.
  • Manage Cherwell to ensure all Business Centers ticketing system are taken care of.
  • Reports as needed.   
  • Performs other duties as assigned.

Minimum Skills

Minimum Knowledge and Abilities

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling
Ability to read, write and comprehend information.
Possess a valid driver’s license with a history of a safe driving record in accordance with CPSE policies, procedures, safety standards, and applicable laws and regulations
Ability to understand the mail process.

Preferred Qualifications

  • Some College is preferential

Competencies

Demonstrating Initiative
Communicates Effectively
Serving Customers
Acting with Integrity
Interacting with People at Different Levels
Working Safely

Minimum Education

High School Diploma or GED

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.
Ability to travel to and from meetings, training sessions or other business-related events. Outdoor, driving of route for any or all of CPS Energy facilities.

Physical Demands

Exerting up to 40 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Also, the ability to drive as needed for external routes.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.


Nearest Major Market: San Antonio
Job Segment: Mailroom, Power Plant, Database, Operations, Energy, Technology

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