Infrastructure Engineer 4

Position Summary

Manages work packages to ensure project deliverables are met through collaboration with CPS Energy’ IT Infrastructure, Network Services, Service Support and IT Operations teams.  Works with Application Development and Business Unit teams and provide proper guidance to ensure the client software and services are designed, tested, documented, implemented, enhanced and maintained according to the operations standards and expected service quality.  Provides Tier 3 proactive and reactive service and performance management for mission critical systems and client systems.  Responds to real-time performance alerts to resolve performance problems.  Conducts regular on-going review/analysis of performance data to identify current performance problems and proactively detect potential future performance problems.  Ensures proper selection and deployment of technologies, creation or improvement of all processes, and the recruiting or retaining of motivated, skilled people.

Grade: 17
Qualifications may warrant placement in a different job level.
Deadline to apply: Open until filled
 

Tasks and Responsibilities

• Core responsibilities focus on strategic as well as operational/tactical aspects of the organization. 
• Budget planning for Capital and O&M based on operational needs.
• Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities.
• Manage business plan initiatives and create processes to streamline the collection of data.
• Ensures that infrastructure components are working in tandem and can be executed without compilation errors in various platforms and environments.
• Install infrastructure components on networks and servers, ensure that the technical performance aspects in the infrastructure environment are optimized, including database, network, and application server performance. 
• Implements end-user technology, enterprise infrastructure, applications or services of moderate to advanced complexity, partnering with other business or IT engineering teams on more complex solutions.
• Provide Infrastructure architecture support, contributing to the design, deployment and configuration for Microsoft Products, Azure, and Microsoft 365.
• Develops alternative solutions for decision-making which support organizational goals/objectives and budget constraints.
• Create and maintain documents for procedures/processes and infrastructure architecture/topology diagrams.
• Identifies improvements in existing processes needed to increase the level of efficiency.
• Collaborates with management in managing financial efficiency.
• Maintains current knowledge of industry trends and technologies.
• Monitors, troubleshoots, root-cause analysis, and resolves architectural, performance and operational problems impacting systems.
• Work for reviewing the BOMs (Bill of Materials), Product Quotes, SOWs (Statements of Work), At-a-glance documents, business cases and RFP responses. Working with IT leadership for budget planning for capital and O&M based on operational needs, track and monitor financial and operational metrics for management
• Performs other project and process improvement initiatives as assigned.
   

Minimum Skills

Minimum Knowledge and Abilities

Preferred Qualifications

• Master’s degree or relevant Certification.
• Extensive experience as a Systems Administrator in a Linux/Unix and Windows environment.
• Relative experience in supporting utility construction & maintenance. 
• Knowledge about DevOps Tools supporting Continuous Delivery Ansible, Git, Jenkins, and Bugzilla.
• Advanced understanding of VMware vSphere, virtualization, and cloud technologies
• Preferred certifications: ITIL, MCSE, VCP, Azure Solutions Architect Expert, and MS 365.

Competencies

Minimum Education

Required Certifications

Working Environment

Physical Demands