Enterprise Architect 2-Enterprise Mobility and End User Services Architect

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Date: May 11, 2024

Location: San Antonio, TX, US, 78205

Company: CPS Energy

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,300 people committed to enhancing the lives of the communities we serve.  Together, we are powering the growth and success of our community progress every day!

Position Summary

This is a combined practical and strategic position that involves establishing technical strategy, defining enterprise architectures and leading architecture roadmaps for Enterprise Mobility and End User compute solutions from a technology perspective.  The position provides technical guidance and training to the implementation teams, serves as technology and best practices evangelist and ensures that implementations follow the finest of implementation standards and principles.
This position advises technical management and business areas on key architectural decisions regarding platforms and supporting technologies. The Enterprise Mobility and End User Services Architect produces technical architectures (documented by deliverables) that are scalable, maintainable, dependable, secure, and meet user digital experience requirements. This position represents the Enterprise Information Technology (EIT) organization across CPS Energy and works across the company to deliver mobility and end user solutions, including providing continuity on major solution decisions, communicating technology solution value across all levels of the company and ensuring solutions are implemented according to the defined solution architecture and technical standards. Workforce mobility and end user technology roadmaps and governance are focus areas for this position.

Enterprise Mobility and End User Services Architect

Grade 18

Deadline to apply: Open until filled

Qualifications may warrant placement in a different job level.

Tasks and Responsibilities

•    Responsible for working in concert with domain subject matter experts to conceptualize, plan, design and implement end user compute, mobility and related architectures that support the organizational strategies. 
•    Provide subject matter expertise to perform product management, system engineering, and integration of mobile technologies into end-to-end client solution initiatives.
•    Leverage knowledge of mobility architectures across many mobile technologies, IT standards, and applications through proof-of-concept development to production deployment. 
•    Develops and maintains the strategic vision and roadmap for all end user software, hardware, patches and interoperability across all platforms including E-mail, files transfer, multimedia, teleconferencing and the like. 
•    Works with business leaders and IT professionals to define the organization’s technology strategies, processes, and selection of information technology assets for all end user tools. 
•    Creates documents that use multiple architectural models or views that show how the current and future needs of an organization will be met in an efficient, sustainable, agile, and adaptable manner. 
•    Responsible for defining and implementing an architecture that supports the most efficient and secure IT environment aligning with business goals.
•    Research and share end user technology trends and market indicators.
•    Align end user strategies with business goals, provide guidance and consultation to IT and business leaders on projects that require enterprise-wide solutions.
•    Support technology leaders with new technology designs, artifacts, etc.
•    Works with other enterprise architecture staff, experts and decision makers to accurately define end user compute and mobility requirements. 
•    Gathering business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping.
•    Applies extensive knowledge of business drivers, technology strategy and end user and mobility architecture goals to develop and deliver clear, comprehensive data, technical and product architectures
•    Resolve architecture issues and guide application integration, architecture implementation, testing and deployment for the Core Transformation initiatives
•    Collaborate with vendor product development teams and senior designers to develop requirements to influence new features within the various toolsets
•    Apply knowledge of business requirements and architecture to the maintenance and enhancement of the enterprise-wide application architecture frameworks and models

Minimum Skills

Minimum Knowledge and Abilities

Strong leadership skills; coaching and mentoring skills. Exceptional communication and interpersonal skills - including negotiation, facilitation, and consensus building skills; ability to influence and persuade, without direct control.
High degree of flexibility and ability to work with employees at all levels of the organization with diverse backgrounds.
Strong desire to drive change, and ability to adapt to change quickly. Recognized as a thought leader.
Proven ability to work creatively and analytically in a problem-solving environment.
Excellent written and oral communication and interpersonal skills.
Excellent leadership and management skills.

Preferred Qualifications

•    Working experience in technology strategies
•    Experience with Enterprise Mobility Management (EMM) tools.
•    Experience with Mobile Device Management (MDM) tools.
•    Experience working with end user software solutions
•    Experience designing and building enterprise technology solutions
•    Demonstrated knowledge of IT security best practices, specifically as it relates to end user solutions
•    Experience with developing and presenting engineering designs and diagrams
•    Experience with Microsoft Windows endpoint management including SCCM, WSUS, Service Now or any vendor’s UEM solution.
•    Demonstrated experience in ensuring that various cloud services are properly integrated to optimize cost and service delivery.
•    Experience gathering business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping.
•    Excellent communication skills, problem-solving skills, and knowledge of enterprise-level integration patterns and best practices.
•    Knowledge of applicable data privacy practices and laws.
•    Excellent interpersonal skills, the ability to effectively present information and respond to questions from groups of managers and clients
•    Thought leader and expertise in the end user compute and mobility domain 
•    Should have a strong understanding of EA frameworks such as TOGAF or Zachman and should have applied of these frameworks in practice


Interacting with People at Different Levels
Displaying Technical Expertise
Delivering High Quality Work
Communicates Effectively
Developing Plans
Driving Continuous Improvement

Minimum Education

Bachelor’s degree from accredited university in technology or related field

Required Certifications

Working Environment

Work is performed both indoors and outdoors. Operating computer, manual dexterity, talking, hearing, and repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.
Ability to travel to and from meetings, training sessions or other business related events. After hours and call duty rotation work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.

Nearest Major Market: San Antonio

Job Segment: Cloud, Sustainability, Developer, Solution Architect, Power Plant, Technology, Energy

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