Date: Sep 17, 2024
Location: San Antonio, TX, US, 78205
Company: CPS Energy
We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!
Position Summary
Design, develop, test and maintain solutions for enterprise application integration, using development standards and software development lifecycle process. Duties include analysis, design, planning, programming, testing, documentation, error/exception handling, performance improvements and business process implementation and the creation or improvement of all related technical products, solutions and processes. Works directly with core internal and external customers to assure system function, availability and reliability is maintained to meet all customer business needs. Provides a stable, functional environment by ensuring efficiency, availability, connectivity, integrity and security of multiple Integration Systems and J2EE Application Servers. Supports and administers the Meter Data Management system. Maintains metrics and enhances tools to support system monitoring, incident resolution/escalation.
Grade: 12
Qualifications may warrant placement in a different job level.
Deadline to apply: Open until filled
Tasks and Responsibilities
- Develops, administers and supports Application Integration solutions to support business processes.
- Supports and administers the EnergyIP Meter Data Management system.
- Implements and manages J2EE Application Server platforms to support web delivered business applications.
- Manages work packages to ensure project deliverables are met through collaboration with Application Development, IT Infrastructure, Communication Services, Service Support, IT Operations and other IT and technical support teams.
- Works with business unit teams and vendors to provide proper guidance to ensure integration services and architectures are designed, tested, documented, implemented, enhanced and maintained according to the operations standards and expected service quality.
- Provides 2nd level proactive and reactive service and performance management for mission critical systems. Identifies requirements for real-time alerts to notify support groups of a current or potential performance problem.
- Responds to real-time performance alerts to resolve performance problems, performs regular on-going review and analysis of performance data to identify current performance problems and proactively detects potential future performance problems.
- Automates system administration tasks and scripting.
- Ensures daily support and a high level of 24x7x365 service availability. On-call rotation as needed.
- Independently performs complex troubleshooting, root-cause analysis, solution development and implementation.
- Maintains host security (passwords, file permissions, file system integrity, security packages, SSH) and network security.
- Supports of services and processes including appropriate issue escalation.
- Cross-trains co-workers on new designs.
- Use solid oral and written communication skills to communicate solution function and value.
- Core responsibilities focus on operational/tactical aspects of the organization and some administrative focus.
- Actively learning the fundamental concepts, practices and procedures of a particular field of specialization.
- Performs other duties as assigned.
Minimum Skills
Minimum Knowledge and Abilities
Preferred Qualifications
- Master’s degree in Information Systems or related field from an accredited university.
- IBM ACE certification.
- MuleSoft certification.
- Utility Industry experience.
- NERC experience.
Competencies
Minimum Education
Required Certifications
Working Environment
Physical Demands
CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.
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