Intern-College-Desktop Services

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Date: Sep 27, 2024

Location: San Antonio, TX, US, 78205

Company: CPS Energy

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve.  Together, we are powering the growth and success of our community progress every day!

 

Spring 2025 Internship Cohort

Deadline to apply: October 11, 2024

Pay Grade

Intern

Position Summary

The CPS Energy Internship Program is designed to meet the industry’s rapidly changing workforce needs by providing San Antonio College students an opportunity to be paired with a mentor to acquire meaningful hands-on experiences that expands their understanding of the industry and exposes them to essential skills they must acquire or develop to succeed.  The internship is designed for the intern to learn to perform in a work environment and understand the rationale behind the strategies used.  Applicants must reside in the San Antonio Metropolitan area and are currently enrolled in school or recently graduated to qualify. 

The Desktop Services team fields issues escalated from the service desk support team.  The intern will be assisting Desktop with supporting the organizations technology needs.  This will include setting up, deploying, and maintaining end user hardware such as iPhones, laptops, Desktops, and pc accessories.  

Tasks and Responsibilities

  • Unboxing and configuring new equipment. 

  • Installing and configuring software.  

  • Deploying computer hardware and accessories.  

  • Talking to customers in person or on the phone.  

  • Addressing problem tickets and documenting resolutions.  

Minimum Skills

Personal Computer Usage

Minimum Knowledge and Abilities

Working knowledge of Microsoft Office.
Must be currently enrolled in a related discipline.
A minimum GPA of 2.5.
Must currently reside within 120 miles of CPS Energy Headquarters.
Demonstrated leadership potential.
Self-motivated and results oriented.
Exceptional communication skills.
Effective networking skills.
Demonstrated critical thinking and problem-solving skills.
Demonstrate an interest in a career applicable to the utility industry.
Participate in full-time employment with CPS Energy.
Attend all activities sponsored by CPS Energy during employment.
Pass a drug test and background screen prior to employment with CPS Energy.
Submit application, resume, transcripts.

Preferred Qualifications

Competencies

Communicates Effectively
Learning Quickly
Serving Customers
Delivering High Quality Work
Adapting to Others

Minimum Education

Must be a college student; currently enrolled in a related discipline

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, and presenting. Use of personal computing equipment, phone, multi-functioning printer & calculator. Ability to travel to & from meetings, training sessions or other busi-related events.

Physical Demands

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.


Nearest Major Market: San Antonio
Job Segment: Power Plant, Testing, Energy, Technology

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