Change Management Practitioner

Pay Grade

15

Position Summary

The Change Management Practitioner is responsible for contributing to the development of change management strategies, and for the development and execution of plans, tasks and tactics related to achieving desired change management outcomes on programs, projects and initiatives. The change management practitioner is responsible for aligning and executing change management plans and communications with executive sponsors, key stakeholders, impacted managers and program / project managers to deliver the people-dependent return on investment. Changes may be related to organization structures, job roles, business processes and systems, technology, or other efforts.  The person engages with people at all levels of the organization and builds relationships that foster operational adoption, utilization, and proficiency in the planned changes. The role establishes change management metrics to measure program outcomes and develop special tactics and reinforcement 

Tasks and Responsibilities

• Execute change management strategies and plans including assessments, communications plans, stakeholder roadmaps, support and coaching for all levels of leadership, special tactics to address barriers to adoption, and training plans.
• Provide change management leadership, implementing and adjusting change management plans as required, integrating activities with the core project team, business owner and shared services groups such as corporate communications or human capital management.
• Complete all three phases of the Prosci organizational change management model or similar methodology.
• Execute the tactics of change management plans in a timely manner to ensure project success. 
• Support and engage senior leaders, coach managers and supervisors.
• Integrate change management activities into the integrated project/program plan.
• Facilitate team meetings.
• Complete change management administrative tasks in a timely and thorough manner, such as: scheduling updates, budget updates, status updates, meeting minutes and agendas, coordination of meetings, attending department meetings.
• Measure change management accomplishments and outcomes, using metrics and benchmarking to evaluate progress and remaining work required to meet defined change scope, schedule, budget, scope and quality.
• Provides leadership and manages initiatives according to the organization’s project methodology.
• Ensures that projects meet expectations regarding schedule, budget, scope and quality through metrics and benchmarking.
• Leads multiple, cross-functional projects and initiatives.
• Develops solutions to critical business issues and presents alternatives.
• Ensures the integration of sound project management principles and practices into all projects.
• Oversees projects and coordinates activities of project teams.
• Performs functions such as project management, program management, strategic planning and/or resource planning and budgeting.
• Facilitates teams, including team chartering, group problem solving and/or process improvement work.
• Performs analysis and generates reports of project data.
• Effectively communicates issues and recommends strategies and tactics.
• May coordinate field activities as assigned.
• Performs other duties as assigned.

Minimum Skills

Minimum Knowledge and Abilities

Preferred Qualifications

• Project Management Professional (PMP) Certification
• Degree in Organizational Development, Human Resources, Business, or related field from an accredited university. 
• Prosci Train-the-Trainer Level 1
   

Competencies

Minimum Education

Required Certifications

Working Environment

Physical Demands