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Analyst Workforce Analytics & Planning 4

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Date: Mar 17, 2023

Location: San Antonio, TX, US, 78205

Company: CPS Energy

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,300 people committed to enhancing the lives of the communities we serve.  Together, we are powering the growth and success of our community progress every day!


Deadline to apply: Open Until filled 

Pay Grade


*Qualifications may warrant placement in a different job level*

Position Summary

The Analyst Workforce Analytics & Planning 4 will be the leading Subject Matter Expert in Workforce data analysis & planning.  Responsible for overseeing all aspects of program responsibilities and technology maintenance.  Responsible for utilizing Workforce Analytics and other data analysis and modeling tools to develop reports and interpret reports for business leaders and stakeholders. Lead the development of modeling and alignment of initiatives to organization goals. Will lead requirements gathering and development of forecasts and models in support of enterprise short-, mid- and long-term workforce planning activities. Supports the discussion for short, mid & long-term staffing needs between People & Culture, Financial Services, Business Planning, and business stakeholders.

Tasks and Responsibilities

  • Maintain the Success Factors Workforce Analytics (WFA) module and related tools
  • Meet with business area leaders and stakeholders routinely to consult on workforce plans, talent gaps and future workforce needs 
  • Develop and update dashboards and self-service reports and educate leaders/stakeholders on use and capabilities
  • Partner with HRIS to identify and validate inputs into the WFA module to ensure accurate reporting
  • Develops and maintains dashboard, reports, visualizations outside of WFA to engage with business area leaderships and provide them with accurate and on-time information
  • Leads the development of analytics and modeling tools
  • Trains, develops and mentors junior analysts to take on more complex tasks and increasing levels of responsibilities  
  • Oversee or take part in special projects and model development to support organizational initiatives
  • Partner with Financial Services/Budget Planning on alignment of future headcount needs
  • Partner with other Human Resources functions to identify data and connection needs to enhance reporting capabilities

Minimum Skills

Minimum Knowledge and Abilities

Experience in a role requiring application of advanced analytic skills (financial analyst, business analyst, data analyst, statistical analyst etc.)
Experience with developing forecasts and/or models
Advanced experience with various analytics tools such as (Excel, WFA, Tableau)
Advanced experience with SAP (or related ECM or HCM systems)
Experience running reports and queries with SAP (or related ECM or HCM systems)
Experience with large-scale organizational change efforts
Advanced data mining and query skills
Good facilitation skills
Strong analytic and decision-making abilities
Ability to translate requirements into actionable deliverables
Strong ability to collaborate skills
Exceptional communication skills – both written and verbal
Excellent active listening skills
Skills and experiences utilizing project management
Effective team player with the ability to work with and through others

Preferred Qualifications

  • Advanced degree in analytics
  • Significant experience SAP and Success Factors Workforce Analytics module
  • Prosci Change Management Practitioner certification or Change Management training
  • Experience leading large-scale organizational change efforts
  • Certifications in Workforce Planning or Workforce Analytics
  • Extensive experience with data visualization techniques
  • Capacity planning experience


Communicates Effectively
Delivering High Quality Work
Accepting Responsibility
Serving Customers
Driving Continuous Improvement
Working with Ambiguity

Minimum Education

Bachelor’s degree in Business Administration, Finance, Human Resources, Computer Science, Analytics, Data Science or Statistics

Required Certifications

Working Environment

Work is performed both indoors and outdoors. Operating computer, manual dexterity, talking, hearing, and repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.
Employee may potentially be exposed to hazardous chemicals, wet or humid conditions, outdoor weather, noisy and dusty environment. Ability to travel to and from meetings, training sessions or other business related events.
After hours work may be required. Must be available for work during storms and system emergencies.

Physical Demands

Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.

Nearest Major Market: San Antonio

Job Segment: Computer Science, Power Plant, SAP, ERP, Data Mining, Energy, Technology