Jobs at CPS Energy

Engineering Associate 1 (San Antonio, TX, US, 78205)

Pay Grade

This position is a Remote SCADA Field Engineer

*Qualifications may warrant placement in a different job level

Deadline to Apply: August 8, 2026, at 11:59 p.m. CST

Position Summary

This position will function as the SCADA Field Engineer providing engineering and subject matter expert technical support of new and existing technology involving the remote SCADA field devices and integration to advanced SCADA applications. This position is also to assist in the maintenance and support of the Remote SCADA field device compliance and asset management software(s) and will review, evaluate, and assist the Remote SCADA team to implement software and firmware updates.

Tasks and Responsibilities

Innovates and facilitates deployment and testing of new and existing technology involving the remote SCADA field devices and working with other SCADA teams to integrate with advanced SCADA applications like Downtown Network VaultGard, Volt/VAR Optimization (VVO), Fault Location and Isolation and Service Restoration (FLISR), MicroGrid, and Distributive Energy Resources (DER) e.g. batter storage sites, generators, and solar sites
Stays current with SCADA vendor equipment releases, developing technologies and industry trends especially as related to cybersecurity and safety to provide solutions and process improvements for business benefits and efficiencies
Assists in maintaining the compliance and asset software application(s) for all Remote SCADA field equipment assets used on the Renewable Energy, Gas, Fossil Generation and Electric Transmission, Substation &Distribution systems
Works with EITS, Security, and Enterprise Networks to ensure field devices are secure from physical and cyber-attacks
Ensures SCADA database accuracy by performing SCADA point checkouts with SCADA programmers and field personnel to ensure reliable and accurate representation of SCADA models in real-time operations
Identify remote SCADA field device issues or enhancement opportunities and coordinate with equipment vendor to develop a firmware update and test plan
Lead or facilitate advanced debugging of SCADA protocols to ensure accurate and optimal telemetry behavior across all field assets
Provide recommendations to field personnel, other SCADA engineers and operations to ensure maximum accuracy, situational awareness, and cyber security is achieved through-out the field SCADA architecture
Ensure regulatory compliance by creating, maintaining, and verifying SCADA cyber security controls as well as related documentation
Minimal financial responsibility
Assisting with the development and implementation of internal work processes, standard operating procedures, and training material
Assist with gathering information for both internal and external customers
Attends seminars, continuing education opportunities for professional development
Performs other project and process improvement initiatives as assigned
Ensures operational processes and procedures are compliant and consistent with established department policies
Assign and direct technical work of others including vendors and consultants
Use technical expertise and creativity to develop and implement innovative solutions to complex problems that increase value delivered to CPS Energy operations and customers

Minimum Skills

Minimum Knowledge and Abilities

Basic knowledge of fundamental engineering concepts, practices and procedures

Ability to work in a team environment, coordinating with other related areas to complete tasks and projects

Effective interpersonal skills and written communication skills to work with all levels of personnel within the organization

Ability to perform multiple work activities with a minimum of supervision and prioritize workload effectively

Ability to use personal initiative to recognize needs and research skills to solve problems when necessary

Ability to work call duty and occasional unscheduled work in the evenings, weekends, or holidays after experience level permits

Ability to travel occasionally, to off-site work, to seminars, manufacturing plant inspections, etc.

Ability to obtain Professional Engineer License in State of Texas

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling

Preferred Qualifications

Engineer In Training (EIT) designation from Texas Board of Professional Engineers or Texas Professional Engineer (PE) license
Experience with electric distribution or transmission systems
Technical writing experience or college course work in technical writing
Experience with Computer Aided-Drafting systems and Bentley Microstation software
Familiarity with ESRI GIS software and Arc FM Designer software
Experience with SAP and Work Manager software
Experience with Schweitzer Engineering Laboratories (SEL), Eaton VaultGard, or similar vendor RemoteTerminal Unit (RTU) equipment including configuration and database maintenance
Knowledge of SCADA and Common communication Protocols such as DNP3, IEC 61850 and TCP/IP
Experience with utility Transmission, Distribution or Gas operations and real-time system architectures
Familiarity with NERC CIP, NIST cyber security controls and other BES reliability standards
Knowledge and fluent use of Windows/Linux Operating systems and scripting languages (shell, python)
Experience with and ability to configure and read output of ASE test set or Wireshark protocol analyzer for protocol level debugging
Experience troubleshooting telemetry errors and performance problems as they relate to SCADA systems

Competencies

Working with Ambiguity

Communicates Effectively

Setting a Strategic Vision

Driving for Results

Building and Supporting Teams

Minimum Education

Bachelors of Science degree in an engineering field from an ABET accredited four-year college or university

Required Certifications

Working Environment

Work is performed both indoors and outdoors. Operating computer, manual dexterity, talking, hearing, and repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Employee may potentially be exposed to hazardous chemicals, wet or humid conditions, outdoor weather, noisy and dusty environment.

Ability to travel to and from meetings, training sessions or other business-related events. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking & standing are required only occasionally, and all other sedentary criteria are met.

Engineer (San Antonio, TX, US, 78205)

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

Pay Grade

*Qualifications may warrant placement at a different job level.

Open until filled.

Position Summary

The Engineer position holds the responsibility for the safe, reliable, and economic round-the-clock operation of the generation, electric transmission, and distribution systems. Duties include Engineering responsibilities for the design, construction, maintenance, and operation activities of our power plants, transmission lines, substations, distribution system, gas systems, control centers and others. These Engineering duties may include continuous monitoring and balancing of energy flow and responding to system disturbances, along with all generation, distribution, and transmission activities that provide electric and gas services to customers.

This role will also support highly cross-functional planning and system strategy initiatives in a dynamic and evolving environment. The Engineer will partner across generation, transmission, distribution, gas, forecasting, finance, regulatory, and operations functions to evaluate complex technical information, support long-range system planning efforts, and help develop practical, data-informed recommendations that improve reliability, cost effectiveness, and operational readiness. Success in this role requires comfort working through ambiguity, building processes, and helping shape new or evolving programs from the ground up.

Tasks and Responsibilities

Attends seminars, continuing education opportunities for professional development
Evaluates and recommends new standards, products, and/or services
Recommends and implements improvements to processes and procedures
May include limited supervisory responsibilities, including lower level engineers
Makes frequent independent decisions and recommendations that affect the section, department, and/or division
Participates in and provides input to area budget
Actively works within financial objectives set by management
Discipline expert to mentor and develop employees
May sign and seal own engineering work and engineering work prepared by staff under his/her oversight
Performs other project and process improvement initiatives as assigned
Support cross-functional planning initiatives by partnering with internal stakeholders across generation, transmission, distribution, gas, operations, forecasting, finance, and other business units to evaluate system needs and identify engineering solutions.
Analyzes technical, operational, and planning data to support long-range infrastructure strategies, capital investment prioritization, and system performance improvement efforts.
Helps develop, refine, and document processes, assumptions, methodologies, and recommendations in support of new or evolving engineering and planning programs.
Provides engineering input into complex, multi-disciplinary initiatives where requirements, processes, or program structure may be developing in real time.
Prepares technical analyses, presentations, and recommendations for leadership and cross functional partners to support informed decision making.
Identifies risks, dependencies, and improvement opportunities across interconnected systems and recommends practical actions to improve reliability, efficiency, and value to customers.

Minimum Skills

Minimum Knowledge and Abilities

Texas Professional Engineer (PE) certification.

Possesses and applies a broad knowledge of principles, practices and procedures.

Demonstrated mastery of engineering discipline skills.

Ability to lead cross-functional business initiatives and teams.

Demonstrated ability to effectively handle a broad range of engineering assignments with minimum supervision.

Ability to lead cross-functional teams on internal projects.

Demonstrated ability to manage project costs, timeline, scope, and risks.

Ability to effectively check work product for adequacy, quality and accuracy.

Effective communication skills focused on understanding customer needs and developing resolution.

Strong people skills, with bias for a collaborative working style.

Ability to work call duty and occasional unscheduled work in the evenings, weekends, or holidays after experience level permits.

Ability to travel occasionally, to off-site work, to seminars, manufacturing plant inspections, etc.

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling.

Preferred Qualifications

Transmission engineering experience
Master’s degree from an accredited university

Competencies

Manages Ambiguity

Collaborates

Communicates Effectively

Drives Vision and Purpose

Drive for Results

Minimum Education

Bachelors of Science degree in an engineering field from an ABET accredited four-year college or university

Required Certifications

Working Environment

Employee may potentially be exposed to hazardous chemicals, wet or humid conditions, outdoor weather, noisy and dusty environment. Ability to travel to and from meetings, training sessions or other business-related events. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.

Engineer Sr (San Antonio, TX, US, 78205)

Pay Grade

*Qualifications may warrant placement at a different job level

Open until filled.

Position Summary

The Engineer Sr position holds the responsibility for the safe, reliable, and economic round-the-clock operation of the generation, electric transmission, and distribution systems. Duties include Engineering responsibilities for the design, construction, maintenance, and operation activities of our power plants, transmission lines, substations, distribution system, gas systems, control centers and others. These Engineering duties may include continuous monitoring and balancing of energy flow and responding to system disturbances, along with all generation, distribution, and transmission activities that provide electric and gas services to customers.

Tasks and Responsibilities

Attends seminars, continuing education opportunities for professional development
Exhibits the highest level of engineering judgment/technical expertise and may include limited supervisor responsibilities
Decisions may have significant impact on timeline, cost, safety, or reliability
Coaches and mentors junior engineers
Ensures the on-time, on-budget quality delivery of projects
Deals with content that is substantially complex with diverse issues and problems
Assignments are typically in the form of broad goals or areas of responsibility
Provides demonstrated ability to train other engineers on technical issues related to the research, design, development, testing and analysis of engineering assignments
Provides input and/or assists with the review and evaluation of lower level personnel
May sign and seal own engineering work and engineering work prepared by staff under his/her oversight
Performs other project and process improvement initiatives as assigned
Support cross-functional planning initiatives by partnering with internal stakeholders across generation, transmission, distribution, gas, operations, forecasting, finance, and other business units to evaluate system needs and identify engineering solutions.
Analyzes technical, operational, and planning data to support long-range infrastructure strategies, capital investment prioritization, and system performance improvement efforts.
Helps develop, refine, and document processes, assumptions, methodologies, and recommendations in support of new or evolving engineering and planning programs.
Provides engineering input into complex, multi-disciplinary initiatives where requirements, processes, or program structure may be developing in real time.
Prepares technical analyses, presentations, and recommendations for leadership and cross functional partners to support informed decision making.
Identifies risks, dependencies, and improvement opportunities across interconnected systems and recommends practical actions to improve reliability, efficiency, and value to customers.

Minimum Skills

Minimum Knowledge and Abilities

Comprehensive engineering experience

Ability to effectively oversee design work of employees and contractors

Technical expert on engineering principles, practices and procedures of varied fields

Ability to oversee major engineering projects, programs and or initiatives with minimal supervision

Effective communication skills focused on understanding customer needs and developing resolution

Strong people skills, with bias for a collaborative working style

Ability to work call duty and occasional unscheduled work in the evenings, weekends, or holidays after experience level permits

Ability to travel occasionally, to off-site work, to seminars, manufacturing plant inspections, etc.

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling

Texas Professional Engineer (PE) certification.

Preferred Qualifications

Transmission engineering experience
Master’s degree from an accredited university

Competencies

Manages Ambiguity

Collaborates

Communicates Effectively

Drives Vision and Purpose

Drive for Results

Minimum Education

Bachelors of Science degree in Engineering or related field from an an ABET accredited four-year college or university

Required Certifications

Working Environment

Employee may potentially be exposed to hazardous chemicals, wet or humid conditions, outdoor weather, noisy and dusty environment.

Ability to travel to and from meetings, training sessions or other business-related events. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking & standing are required only occasionally, and all other sedentary criteria are met.

Dir Senior Counsel (San Antonio, TX, US, 78205)

Pay Grade

Executive

Position Summary

CPS Energy is seeking a Director, Senior Counsel to join the Legal Services team to provide legal advice to the company on a wide variety of legal matters and manage assigned team member(s). The successful candidate will be a skilled lawyer who can provide proactive advice and strategic input to internal clients on a number of complex issues, communicate effectively with clients, customers and external stakeholders, and operate independently while at the same time observing the need for close internal coordination and communication with peers, clients and upper management. This position reports to the VP & Deputy General Counsel (DGC).

Grade: Executive
Deadline to apply: 8/12/2026

Tasks and Responsibilities

Primary Responsibilities:

Provide advice and strategic input to internal clients on a number of complex issues, communicate effectively with internal business clients and external stakeholders, and operate independently while at the same time observing the need for close internal coordination and communication with peers, clients, and upper management.
Develop solutions and guide internal business clients along the path to implementation by performing a structured legal analysis for each issue presented.
Proactively identify and escalate key roadblocks to the DGC early in the process.
Build and maintain positive relationships with business clients to proactively assist with achieving business objectives in a high-volume, dynamic environment.
Draft, review, and negotiate a broad range of commercial agreements.
Represent the company in pre-litigation and litigation matters.

Additional Responsibilities:

Represents the company on legal matters as assigned.
Engages and collaborates with other legal experts within the company and – at times – outside counsel.
Applies critical thinking to review non-legal material for legal implications that may pose a risk to the organization.
Prepares supporting legal documents, such as agreements, memoranda, policies and procedures, and other filings.
Directs staff in the completion of tasks.
Performs other duties as required.
Provide legal counsel and advice regarding organizational compliance with all applicable laws, statutes, policies and procedures.
Negotiate, review and prepare documents for commercial transactions such as procurement of goods and services, financial agreements, real estate leases, etc.
Oversee and manage complex business matters including litigation with responsibility for managing outside counsel and controlling costs.
Advise clients concerning the effect of and guide their participation in state and federal regulatory proceedings, including contested cases and rulemaking proceedings.
Advise clients concerning the applicability of and restrictions on business transactions arising from Texas law governing municipalities and municipally-owned utilities.
Understand and provide advice to clients concerning legal and regulatory compliance issues and assist in preparing for audits by regulators.
Research, advise and prepare memoranda and reports to clients concerning legal issues, regulatory and market activities and electric and gas operations in monopoly and competitive markets.

Minimum Skills

Minimum Knowledge and Abilities

Texas State Bar license (or ability to obtain such licensure within 12 months) and member in good standing with the applicable state bar.

Demonstrated experience as a practicing lawyer.

Legal experience counseling clients regarding employment law issues, preferably with a large law firm or a corporate legal department.

Extensive knowledge of employment laws and experience giving advice and counsel to HR professionals on employment matters.

Strong communication skills, particularly drafting, negotiation and responsiveness.

Unquestioned ethics and integrity.

Ability to handle both long term and short-term goals simultaneously.

Ability to provide practical, creative advice and high-quality work product in a fast-moving business environment.

Strong business acumen and ability to understand business consequences of legal advice.

Ability to work with ambiguity about legal requirements under tight deadlines.

Demonstrated ability to work effectively as a member of a team, including interfacing effectively with other members of the legal department, other departments, senior management, vendors, and external partners.

Valid Class C Texas Driver’s License with ability to maintain license and a safe driving record history that complies with CPS Energy’s policies, procedures, safety standards and applicable state laws and regulations.

Critical skills include excellent time mgmt skills; eff analytical, org skills; learn strat; speak; instruct; active listen; coord; critical think; active learn; mgmt of per resr; monitor; read compre; soc perceptive; comp prob solving; & presentation.

Preferred Qualifications

Expertise and strength in an additional legal specialty including Commercial, Transactional, Litigation, State and Federal Regulatory, Environmental, Energy, and Privacy/Data Security.
Strong preference will be given to multi-skilled lawyers with knowledge of the Texas energy markets and municipal procurement in Texas.
Knowledge of Texas energy markets and municipal procurement in Texas.
Experience with the Texas Public Information Act (“Open Records”) and the Texas Open Meetings Act.

Competencies

Demonstrating Initiative

Communicates Effectively

Evaluating and Implementing Ideas

Delivering High Quality Work

Learning Quickly

Acting Decisively

Minimum Education

Bachelor’s degree from an accredited university and J.D. from an accredited U.S. law school with strong academic credentials.

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi- functioning printer and calculator.

Ability to travel to and from meetings, training sessions or other business related events. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Cust Service Energy Advisor Bilingual (San Antonio, TX, US, 78205)

Deadline to apply: August 10, 2026 11:59pm

Role may shift from bilingual to non‑bilingual per business needs

Pay Grade

Position Summary

A central component of the Energy Advisor (EA) role is to serve the community in troubleshooting and issuing emergency-related orders in a 24/7 call center environment. EAs serve as a resource in investigating and resolving complex issues related to customer billing and collection of accounts receivable, including research and analysis of gas, electric, and non-commodity accounts, products, and services. Through analyzing customer accounts, EAs help our customers make their homes and businesses more energy efficient. The position involves a call duty rotation that requires logging in to support emergency call volume outside of regularly scheduled hours as needed. Furthermore, in this role, you will be a trusted advisor to assist customers in managing their accounts and offering products and services that help customers become more knowledgeable about energy and energy efficiency strategies.

Tasks and Responsibilities

Troubleshoots and handles emergency-related orders with a sense of urgency and accuracy, providing emergency information and instructions on each order.
Delivers consistent one call resolution while applying exceptional customer service expertise to every customer interaction.
Uses multiple computer systems, tools, and communication methods to provide accurate solutions on each call.
Participate in a call duty rotation that requires logging in to support emergency call volume outside of regularly scheduled hours as needed.
Analyze and communicate effectively with customers regarding complex questions to provide complete and accurate information.
Working in a fast-paced environment, assisting customers by phone to develop service-related solutions with information regarding CPS Energy services and customer accounts utilizing SAP software.
Research and respond to billing disputes, deposits, final bill accounts, high bills, rebates, solar calls, etc., to resolve customer concerns.
Process and handle customer requests for billing, electric and gas emergency calls, move-ins, move-outs, media inquiries, emergency threats, and additional customer information inquiries.
Provide technical support and troubleshoot customer online access issues.
Probe, educate and counsel customers regarding energy efficiency and account management including the review of energy audit reports (MMA, My energy portal etc.).
Assist customers by consistently using empathy, patience, tact, and diplomacy on every call.
Overcome objections using effective customer service techniques and persuasive skills to help implement payment solutions.
Adheres to company practices & policies while providing general support for moves, collections, and miscellaneous services.
Promotes and ensures compliance with company safety programs.
Collaborate with our internal and external groups such as; System Operations, law enforcement, agency partners, Customer Response Unit (CRU), etc.
Other duties as assigned.

Minimum Skills

Minimum Knowledge and Abilities

Fluent in both Spanish and English with ability to pass comprehension examination

Experience in a call center environment, customer service, sales, or military service.

Effective interpersonal and customer service skills.

Ability to work Call Duty w/ a rotating on-call shift to incl fluctuating sched during per of high demand, extreme weather, or other emergencies; Energy Advisors may need to assist when they are called upon for add on-call schedules & mandatory overtime.

Proficient in Microsoft Office Package, including word processing, spreadsheets, databases, and Outlook mail.

Strong ability to multi-task in a fast-paced environment, navigating multiple systems and software.

Basic knowledge of fundamental concepts, practices, and procedures of a particular field of specialization.

Ability to work in a team environment, coordinating with other areas to achieve goals and objectives.

Well-developed written and verbal communication skills for interaction with all levels of personnel.

Strives for perfect attendance and punctuality, ready to take the call at the start of their shift.

Ability to successfully complete training and all testing. (Failure may result in termination)

Ability to make recommendations and independent decisions

Must be a motivated self-starter with the ability to work with minimal supervision at times

Basic math skills (addition, math, multiplication, and division); demonstrated ability to work with numbers; 10-key skills

Preferred Qualifications

30 hours of college course credit.
Experience with SAP.
Bachelor’s degree in Business, Finance, IT or any related fields OR actively pursuing.

Competencies

Serving Customers

Working with Ambiguity

Showing Caring and Understanding

Demonstrating Initiative

Acting with Integrity

Communicates Effectively

Minimum Education

High School Diploma or GED

Required Certifications

Working Environment

Hybrid work environment is performance based with in-office training. Indoor work, operating computer, manual dexterity, talking, hearing, and repetitive motion.

Use of personal computing equipment, telephone, multi- functioning printer and calculator. Ability to travel to and from meetings, training sessions or other business-related events. After-hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Mgr Plant Engineering (San Antonio, TX, US, 78205)

Open to Filled

Power Generation: Calaveras Location: San Antonio, TX

Pay Grade

Position Summary

Manages, trains, directs and implements all Plant Engineering and instrumentation/controls duties required for the Power Plants. Involved in, but not limited to, Engineering and Technical oversight, planning, direction and coordination of tasks, optimizing equipment, materials, processes and procedures, analysis and evaluation of data and establishment of goals for events as required. Uses Engineering principles to provide Technical support and sound solutions for the Power Plants.

Deadline to Apply: open until filled

Power Generation:Calaveras Power Station

Location: San Antonio, Tx

Tasks and Responsibilities

Manages plant engineering and instrumentation/controls teams.
Analyzes, evaluates operations, maintenance and performance levels in the plant environment to develop programmatic engineering changes to improve plant performance.
Makes recommendations to improve employee health and safety to support a zero accident/incident rate goal.
Develops equipment specifications, contractual agreements and performs project management activities such as outage planning and execution.
Works closely with Power Generation Central Services team and provides engineering support for operations and maintenance by formulating and implementing technical solutions for improved plant performance.
Responds to operations, maintenance and project needs; provides lead role for plant and equipment performance evaluation, optimizes resource use and maximizes reliable power generation and revenue.
Directs department activities to support maintenance in troubleshooting the causes of repetitive failures and unusual events such as unit deratings or trips.
Identifies and incorporates new ideas and technologies for project development.
Recommends economically viable projects.
Initiates, implements and completes project work as assigned or otherwise.
Conducts employee performance reviews for all direct reports.
Mentors and assists in the development of direct reports to assume roles of increasing responsibility.
Oversees tests that analyze design, feasibility, operation, equipment condition and performance of the facility.
Confers with other Engineers, Management and Plant Personnel to develop mitigation plans, design modifications, operational changes and changes in maintenance practices and/or new system implementation to prevent repetitive failures and/or improve plant performance.
Confers with other Engineers and personnel to resolve malfunctions, review system performance, oversee repairs and improvements and review operating characteristics of all plant systems.
Performs other duties as assigned.

Minimum Skills

Minimum Knowledge and Abilities

Professional engineer license.

Extensive experience in power generation operations, maintenance, and engineering.

Extensive experience in power generation projects and programs development and implementation.

Extensive experience with building power generation related engineering dashboards and other analysis tools.

Extensive root cause analysis training and experience implementing in power generation related events.

General knowledge of current CPS Energy accounting methods and principles, Capital and O&M.

Ability to use the plant DCS controls and other operating/monitoring/control systems.

Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.

Ability to manage multiple projects in a highly dynamic environment that requires continuous re-prioritization as determined by operational situations that arise daily.

Ability to delegate assignments to appropriate parties.

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling.

Preferred Qualifications

Certified Project Management Professional (PMP)
Advanced degree in Business Administration, Engineering or related field from an accredited university.
Proficient working knowledge of SAP system and most SAP transactions.

Competencies

Delivering High Quality Work

Driving Continuous Improvement

Coordinating Project Activities

Displaying Technical Expertise

Driving for Results

Inspiring and Motivating Others

Minimum Education

Bachelors of Science degree in Engineering or related field from an accredited university.

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Ability to travel to and from meetings, training sessions or other business related events.

Physical Demands

Exerting up to 25 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Sr Mgr Revenue & Energy Markets (San Antonio, TX, US, 78205)

Pay Grade

19
Deadline to Apply: Open until filled

Position Summary

Provides comprehensive accounting oversight for CPS Energy, including the implementation of appropriate accounting guidance and the development and ongoing monitoring of accounting policies, procedures, guidelines, and controls. This role also includes preparing white papers to support key accounting positions and collaborating with key operational departments and business strategy leaders to support strategic decision-making related to revenues, fuel, and energy settlements.

Tasks and Responsibilities

Leads and designs strategic plans to address and report on trends, seasonal factors, and accounting guidance that impacts revenue, fuel, and energy settlements.
Coordinates and ensures timely, accurate and comprehensive recording and accounting for CPS Energy revenues and Nodal market cost allocations.
Continually monitors CPS Energy’s internal control environment and makes necessary recommendations.
Provides critical oversight to the recording of ERCOT settlement data.
Responsible for ensuring timely and accurate reporting of ERCOT settlement data.
Provides critical oversight to the recording of complex bilateral transaction data in the PCI system.
Approves the settlement and payment of gas purchase transactions on a timely basis.
Responsible for the development and execution of procedures to support any technology changes impacting the revenue, fuel, and energy settlements teams.
Manages the timely, accurate and comprehensive allocation of all transactional data in the PCI settlement module.
Approves and monitors through to final resolution disputes filed with ERCOT.
Provides leadership, advisory, and action plans as needed to support the projects and deliverables managed and/or assigned to the revenue, fuel, and energy settlements teams.
Manages development and mentors Revenue & Fuels and Energy Settlements staff, to include providing learning and development opportunities, cross training of staff and preparation of procedure documentation to ensure adequate backup of all functions in the area, and ongoing focus on staff engagement, safety, and practice of behavioral principles and core values.
Performs other duties, including complex special projects, as assigned.

Minimum Skills

Minimum Knowledge and Abilities

Demonstrated extensive experience in the financial field with increasing levels of responsibility.

Well-established experience leading a financial team of five or more individuals with a mix of professional and clerical staff.

Building solid relationships with numerous internal and external parties and present financial/accounting positions to senior management and external parties.

Analyzing financial and operational data and implementing recommendations when required.

Developing detailed work plans, schedules, models, and status reports, as well as track projects and ensure adherence to timetables and deliverables.

Creating and/or evaluating complex models to evaluate transaction economics and the financial impact to the company.

Providing technical/analytical financial guidance to operational teams.

Knowledge of SAP Financial Processes.

Knowledge of ERCOT market operations and settlement activities.

Must have a valid class C Texas Driver’s license with a favorable driving record.

Proficient in SAP or Oracle.

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling

Preferred Qualifications

CPA, CIA, or comparable financial certification
MBA with concentration in Accounting, Finance, or related field
Experience with SAP or Oracle accounting and reporting systems.
Experience in the Utility industry.

Competencies

Accepting Responsibility

Developing Talent

Making Accurate Judgments and Decisions

Acting Decisively

Inspiring and Motivating Others

Minimum Education

Bachelor of Business degree with a concentration in Accounting, Finance, or related field from an accredited university.

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Ability to travel to and from meetings, training sessions or other business-related events. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force freq or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking & standing are required only occasionally, and all other sedentary criteria are met.

Clerk Customer Svc Ofc Bilingual (San Antonio, TX, US, 78205)

Deadline to apply: August 7, 2026 11:59pm

Pay Grade

Qualifications may warrant placement in a different job level

Position Summary

Provides assistance to CPS Energy call center, walk-in center and outsource partner for Workforce Management and maintain employee information of various system. Support data requests for report updates, answers routine customer inquiries, bill print receipts, and maintains office supplies.

Customer Service Centers listed below. Must be flexible to work at all centers as needed.

NSCSC – 754 NW Loop 410 Suite 102 - Primary working location

ESCSC – 4525 Rigsby Suite 112

WSCSC – 803 Castroville Rd Suite 406 - Primary working location

SSCSC- 660 SW Military Dr. Suite X

Tasks and Responsibilities

Accurately processes customer request for agency assistance, bill reprints, and other routine questions in a timely fashion.
Directs customers to appropriate departments for specialized services or CPS Energy website.
Accurately processes time off requests and absence reporting.
Real-time monitoring of customer queues and team availability.
Maintains employee lists in systems for call center, walk-ins, and outsourcer.
Data entry for regular budget and Customer Service reports.
Maintain Call Duty lists and other ad hoc schedules.
Provide support to Workforce Management Analysts and Customer Service Admin.
Receives and distributes mail.
Processes customer correspondence via mail or fax.
Provide support to other Customer Service Centers as needed.
Maintains office forms such as rebated and customer programs.
Compiles and reviews all customer program application before mailing to the appropriate department.
Updates basic customer information.
Contracts appropriate departments for maintenance issues or system issues.
Performs other duties assigned.

Minimum Skills

Minimum Knowledge and Abilities

Experience in clerical office environment.

25 wpm typing skills.

Proficient 10 key skills.

Proficient in Microsoft Office package, including word processing, spreadsheets, database, presentation software and electronic mail.

Proficient in a Windows environment.

Ability to maintain confidentiality of customer information and documents.

Ability to work in a fast-paced environment.

Valid Class C Texas Driver’s License

Preferred Qualifications

Competencies

Building and Supporting Teams

Demonstrating Initiative

Serving Customers

Delivering High Quality Work

Adapting to Others

Working Safely

Minimum Education

High School Diploma or GED Equivalent

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Ability to travel to and from meetings, training sessions or other business related events.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Expeditor (San Antonio, TX, US, 78205)

Pay Grade

Position Summary

The Expeditor is focused on ensuring that new construction requests in Customer Design and Delivery that escalate or require expedited services are efficiently and expertly addressed, remediated and evaluated for organizational improvement. The role also applies a high level of proficiency and expertise when completing complex design projects that exceed the competencies of the Design Coordinator. This position provides CPS Energy (CPSE) with the best opportunity for successful project design and delivery by facilitating customer alignment with CPSE requirements in the pre-design meeting with essential CPSE project resources. The Expeditor is an important skill development resource for the Designer Assistant and Design Coordinator, providing insight and instruction for how to address complex design projects, providing design solution options for unconventional project conditions, and fielding questions concerning design resource assignments. This role provides cross-departmental coordination for expedited design requests and service installations, leveraging best practices for de-escalation, soft-skill application, and problem resolution to preserve a positive customer experience. The Expeditor is a knowledge resource to the design process to mitigate competency-based project delays. The position is focused on work assignments and project durations as the Expeditor ensures the appropriate CPSE and contract resource is assigned by fielding Designer Assistant and Design Coordinator inquiries related to project complexity, application attachment details and nuances. An important role of the Expeditor is the active team-focused engagement, both in knowledge sharing and project participation that improves Customer Design and Delivery performance and overall process efficiencies. Specific work varies by area.

Tasks and Responsibilities

Actively guides Design Coordinator and Designer Assistant skill development through mentoring, knowledge sharing, advising on pre-construction meeting preparations, resource management and questions concerning complex application/design scenarios and best practice for achieving timeliness and quality goals.
Responds to expedite/escalations following a systematic review of details and CPS Energy standards, to provide clear rationale for decisions/actions taken to resolve customer requests, while elevating concerns to leadership when appropriate.
Manages daily work volumes proactively, without supervision, ensuring the customer experience is prioritized in task management for inbound work and work assigned/routed for approval.
Interacts with customers using best practices for de-escalating difficult interactions, adapting interpersonal skills based on customer cues and project circumstances, conveying respect, while explaining project requirements and/or constraints in an understandable way.
Coordinates across teams, internal leadership and external agencies to resolve project delays and prevent expedites/escalations.
Prioritizes and communicates project goals, timelines and milestones in an organized manner to effectively de-escalate difficult customer interactions, mitigate escalations and drive timely project delivery to include stakeholder engagement as needed.
Coordinates and designs the installation of overhead line extensions, underground electric line extensions, upgrades, remodels, and gas main extensions for residential services, residential developments, commercial services, and large commercial services, to include civic improvement projects in the downtown network system.
Conducts field surveying and job sketches for design and installation, including staking pole locations, locating buried utilities, remediating project site encroachments, while providing insights for design solutions to customers and Design Coordinators.
Creates accurate Contributions in Aid of Construction (CIAC) invoicing for customer projects and non-design cost estimates for customer requests, sharing knowledge of mathematical applications in CPS Energy systems with Design Coordinators to develop competencies that represent the best interests of customer and company.
Promotes operational excellence and transparency through up-to-date job status maintenance, accurate time and resource allocations, while promoting the same when supporting design resources.
Pursues ongoing technical and specialize skill development through learning opportunities that broaden knowledge of design solutions and keep abreast of changing regulatory and process requirements.
Communicates project goals, timelines and milestones in the pre-design meeting and publishing meeting minutes to ensure customers are clear on what is needed to accomplish project goals and understands the interdependencies and potential constraints that might exist, as well as the best opportunities to mitigate them.
Respects and follows safety policies and regulations; scans work environment (office/field) for items/issues that may pose a safety risk.
Encourages others to utilize safe and healthy work practices.
Performs other project and activities as assigned.

Minimum Skills

Minimum Knowledge and Abilities

Demonstrated subject matter expert in, and have demonstrated application of, predesign, design, and construction standards and applicable code requirements as required within design area.

Exceptional knowledge and demonstrated application of the work order process, from initiate to close.

Exceptional knowledge and demonstrated application of all business-related software such as Designer/Geographical Information Systems (GIS), Work Management Information System (WMIS), and Customer Information System (SAP), etc.

Exceptional knowledge and demonstrated application of safety practices and procedures.

Demonstrated outstanding performance in coordinating and designing assigned work through productivity, timely job closure, GIS model quality, customer feedback/satisfaction, and timely closure of work orders.

Ability to meet goals and objectives with minimal direct supervision.

Well-developed written and verbal communication skills for interaction with all levels of personnel.

Ability to work in a variety of locations such as the field, construction centers and the main office.

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling.

Ability to multi-task various critical work assignments in a fast-paced environment in a professional manner.

Demonstrated ability to forge strong relationships across levels and organizational lines of business.

Effective interpersonal and customer service skills.

May provide work direction and assist less experienced designers.

Leads projects that deal with content that is substantially complex with diverse issues.

Demonstrated ability to coordinate the preparation of high-quality job sketches.

Decisions may have impact on timeline, cost, safety and reliability.

Preferred Qualifications

Depending on business area, preferred knowledge needed in items such as:

Overhead and underground electric distribution design and construction standards
Designer/Geographical Information Systems (GIS), Work Management Information System (WMIS), and Customer Information System (SAP)
Single phase/three-phase overhead/underground electric distribution design and construction standards
Downtown Network design and construction standards
Gas design and construction standards
Electric Service Standards
Electric and Gas Line Extension Policies
Relative experience in supporting utility construction & maintenance
Experience in utility-scale distribution planning or utility construction
Ability to apply a broad knowledge of design and construction standards and requirements to the extent of being considered a Subject Matter Expert (SME)
Technical expert on Electric Line Extension Policy and Gas Line Extension Policy
Must have a valid Texas Driver’s License and ability to make field visits
Ability to work overtime, nights, weekends, and holidays

Competencies

Serving Customers

Managing Time

Driving Continuous Improvement

Communicates Effectively

Building and Supporting Teams

Working Safely

Minimum Education

Associate degree with a concentration in Electrical, Electronics, Mechanical or related field from an accredited university OR in Design experience in residential services, subdivision development, commercial services, overhead engineering, underground engineering, network engineering, or gas engineering.

Required Certifications

Working Environment

Work is performed both indoors & outdoors. Operating computer, manual dexterity, talking, hearing, and repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Employee may potentially be exposed to hazardous chem, wet or humid conditions, outdoor weather, noisy and dusty environment. Ability to travel to and from meetings, training sessions or other business-related events. After hours work may be required.

Physical Demands

Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work

Mgr Incident & Monitoring (San Antonio, TX, US, 78205)

Pay Grade

Position Summary

The Manager of Incident and Monitoring will be responsible for overseeing a team managing the ITSM processes of Incident Management, Change Management and Communication Management. In addition, this manager will also oversee the Network Operations Center (NOC) team.

Tasks and Responsibilities

Lead and manage the Incident and Problem Management Team, Change Management Team, and Communication Team.
Lead and manage a team of NOC analysts, providing guidance, support, and professional development opportunities.
Ensure 24/7 coverage and effective shift management to maintain continuous network monitoring.
Oversee the monitoring of network alerts and performance metrics to identify and address potential issues.
Ensure timely and effective incident response and resolution to minimize downtime and impact on business operations.
Work with the incident management team to coordinate processes and protocols.
Develop and maintain key performance indicators (KPIs) and metrics to measure the effectiveness of all teams.
Foster a collaborative and high-performance culture within the teams.
Provide guidance, mentorship, and professional development opportunities for team members.
Generate regular reports on team performance, incident trends and process improvements.
Present findings and recommendations to senior management to drive data-informed decision-making.
Oversee the lifecycle of all incidents and problems, ensuring timely resolution and minimal impact on business operations.
Develop and implement incident and problem management processes and protocols.
Conduct post-incident reviews and root cause analyses to identify areas for improvement.
Manage the change management process to ensure all changes are efficiently and effectively implemented with minimal disruption.
Analyze and improve change management procedures to enhance operational stability.
Coordinate with stakeholders to ensure changes are communicated and understood.
Oversee the communication team to ensure clear, consistent, and timely communication regarding IT incidents, problems, and changes.
Develop communication strategies to keep stakeholders informed and engaged.
Ensure all communication is aligned with organizational goals and standards.
Analyze current processes within the incident, problem, and change management teams to identify inefficiencies and areas for improvement.
Develop and implement strategies for process optimization and future growth.
Monitor and report on the effectiveness of process improvements.
Collaborate with other IT and business teams to ensure alignment and support for IT operations.
Act as a liaison between IT operations and other departments to facilitate effective communication and collaboration.
Engage with senior management to provide updates and insights on IT operations.

Minimum Skills

Minimum Knowledge and Abilities

Proven experience in IT support operations, with a focus on incident, problem and change management.

Ability to build and maintain successful teams with varied talent and skill sets.

Proven ability to work independently as a support and people leader providing strategic input to develop and grow the talent of the support staff.

Ability to work in a fast-paced, collaborative, customer-focused, project-oriented environment with the ability to own areas of the support team with minimal supervision.

Highly organized with the ability to manage and drive change.

Ability to retrieve, document, interpret and analyze data to derive key insights, trends and process improvement recommendations.

Possess exceptional consultative and communication skills with a keen attention to detail while handling multiple priorities.

Experience in measuring data and Key Process Indicators (KPIs) to drive continual process improvement.

Experience leading a remote workforce.

Preferred Qualifications

ITIL Foundation and Certification
ServiceNow Administration Experience
Incident, Problem and Change Management Experience

Competencies

Making Accurate Judgments and Decisions

Managing Resources

Driving Projects to Completion

Inspiring and Motivating Others

Prioritizing and Organizing Work

Evaluating and Implementing Ideas

Minimum Education

Bachelor’s Degree in technology or a relevant field strongly preferred; equivalent combination of education and experience will be considered.

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Ability to travel to and from meetings, training sessions or other business related events. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Mgr Power Plant Engineering (Corpus Christi, TX, US, 78418)

Open till filled:

Power Generation: Barney Davis Power Station Location: Corpus Christi, Tx

Pay Grade

Position Summary

Tasks and Responsibilities

Manages plant engineering and instrumentation/controls teams.
Analyzes, evaluates operations, maintenance and performance levels in the plant environment to develop programmatic engineering changes to improve plant performance.
Makes recommendations to improve employee health and safety to support a zero accident/incident rate goal.
Develops equipment specifications, contractual agreements and performs project management activities such as outage planning and execution.
Works closely with Power Generation Central Services team and provides engineering support for operations and maintenance by formulating and implementing technical solutions for improved plant performance.
Responds to operations, maintenance and project needs; provides lead role for plant and equipment performance evaluation, optimizes resource use and maximizes reliable power generation and revenue.
Directs department activities to support maintenance in troubleshooting the causes of repetitive failures and unusual events such as unit deratings or trips.
Identifies and incorporates new ideas and technologies for project development.
Recommends economically viable projects.
Initiates, implements and completes project work as assigned or otherwise.
Conducts employee performance reviews for all direct reports.
Mentors and assists in the development of direct reports to assume roles of increasing responsibility.
Oversees tests that analyze design, feasibility, operation, equipment condition and performance of the facility.
Confers with other Engineers, Management and Plant Personnel to develop mitigation plans, design modifications, operational changes and changes in maintenance practices and/or new system implementation to prevent repetitive failures and/or improve plant performance.
Confers with other Engineers and personnel to resolve malfunctions, review system performance, oversee repairs and improvements and review operating characteristics of all plant systems.
Performs other duties as assigned.