Jobs at CPS Energy

Power Gen Engineer/Engineering Assoc-SA (San Antonio, TX, US, 78205)

Pay Grade

Deadline to Apply: October 8th, 2026, at 11:59 p.m. CST

*Qualifications may warrant placement at a different job level.

Position Summary

The Engineering Associate position holds the responsibility for the safe, reliable, and economic round-the-clock operation of the generation, electric transmission, and distribution systems. Duties include Engineering responsibilities for the design, construction, maintenance, and operation activities of our power plants, transmission lines, substations, distribution system, gas systems, control centers and others. These Engineering duties may include continuous monitoring and balancing of energy flow and responding to system disturbances, along with all generation, distribution, and transmission activities that provide electric and gas services to customers.

Tasks and Responsibilities

Attends seminars, continuing education opportunities for professional development
Focuses on operational/tactical aspects of the work
Recommends improvements to processes and procedures
Handles work content that is increasingly complex
Applies engineering skills that include evaluation and ingenuity
Makes some independent decisions and often makes recommendations that affect the section, department and/or division
Decisions have identifiable but relatively moderate impact on costs, timeline, safety and reliability
May provide input to area budget
Applies knowledge of fundamental concepts, practices, and procedures
Performs other project and process improvement initiatives as assigned

Minimum Skills

Minimum Knowledge and Abilities

Approval by Business Unit Executive Leadership, as related to the business need for Engineering Associate 2’s without their EIT.

Ability to effectively work as an individual contributor and contributing team member.

Ability to handle complex assignments with minimum supervision.

Ability to work in a team environment, coordinating with other related areas to complete tasks and projects.

Ability to research and solve problems.

Effective interpersonal skills and written communication skills.

Ability to build relationships with coworkers and customers.

Demonstrates proficiency in basic management of projects and assignments.

Ability to work call duty and occasional unscheduled work in the evenings, weekends, or holidays after experience level permits.

Ability to travel occasionally, to off-site work, to seminars, manufacturing plant inspections, etc.

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling.

Preferred Qualifications

Broad knowledge of other related areas and how they influence operational/tactical aspects
Experience with Computer Aided-Drafting systems and Bentley Microstation software
Experience with ESRI GIS software and Arc FM Designer software
Experience with SAP and Work Manager software

Competencies

Manages Ambiguity

Collaborates

Communicates Effectively

Drives Vision and Purpose

Drive for Results

Minimum Education

Bachelor of Science degree in an engineering field from an ABET accredited four-year college or universit Engineer In Training (EIT) designation from Texas Board of Prof Engineers OR Demonstration of advanced skills or specialization appli to the busi area

Required Certifications

Working Environment

Work is performed both indoors and outdoors. Operating computer, manual dexterity, talking, hearing, and repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Employee may potentially be exposed to hazardous chemicals, wet or humid conditions, outdoor weather, noisy and dusty environment.

Ability to travel to and from meetings, training sessions or other business events. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Mgr Energy Supply Business (San Antonio, TX, US, 78205)

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

Deadline to Apply: October 9, 2026

Power Generation: At Calaveras Location: San Antonio, Tx

Pay Grade

Position Summary

The Mgr Energy Supply Business will provide leadership and oversight for all areas of plant and Energy Supply Market Operations (ESMO) administration and perform other assigned tasks as required to support ongoing plant and ESMO operations. This includes providing analysis, planning, scheduling, and coordination of administrative duties to ensure the timely completion of payroll, general accounting, budgets, purchasing, receiving, and inventory management. Lead a Power Generation (PG) support organization for NERC/Regulatory reporting, analytical and statistical analysis, vehicle/fleet management, PG information technology reporting platform and execution, and employee development programs.

Tasks and Responsibilities

Provide accurate and timely invoices, inventory summaries, cash requirements, budget variance reports and other requirements as needed.
Financial budgeting (headcount & labor, O&M expense, capital, fuels and fleet vehicle/equipment) and Latest Estimate (LE) activities supporting the VP Power Generation, ESMO, executives and support personnel in organization, including the accurate entry of dollars by cost center / element / project into the financial planning systems.
Manages plant administration and database reporting activities carried out by all direct reports. Can include Data Control Clerks, Program Systems/Analyst and Program/Project Managers
Leads the plant and ESMO budget development process, recordkeeping, compliance and variance reporting.
Works closely with supply chain and plant/ESMO team to effectively control material procurement and inventory management processes and reporting.
Develops and executes plans to accomplish development, regular updating, and monitoring of the department budgets and cost forecasts.
Supports and emphasizes importance of safety and environmental programs and ensures regulatory compliance through observation tracking.
Leads the records retention process for departments to ensure ongoing inventory, disposal, and storage of records while adhering to corporate and legal guidelines.
Ensures all company resources are utilized in a cost-effective manner, estimates resource requirements, monitors expenditures, and reports on performance of assigned area.
Ensures documents are reviewed and approved/sealed in accordance with applicable codes and standards.
Assist with clearing the completed and inactive projects in the Asset Under Construction (AUC) file.
Actively participate in and/or lead the hiring process for business manager direct reports within the department.
Implements and maintains development plans (to include mentoring, coaching, SWOT and developmental assignments) for direct and indirect reports.
Seeks continuous improvement in the financial planning process.
Direct communication with teams to reinforce policy and business unit priorities, improve employee engagement and respond to issues affecting the work force, including effective union relationship.
Business plan metric development, monitoring and reporting to Corporate Business Planning and leaders across the organization.
Establish and document reporting and data validation procedures (SOP) for power plant events and generation recording in Generation Availability Data System (GADS) and Margin Analyzer Systems.
Establish process for modeling and reporting unit asset valuation.
Work with Supply Side Analytics for ad hoc analysis, resource plan development, and generation forecast.
Manage software contracts.
Oversee the reporting of EIA-923 and EIA-860 forms monthly and annual.
Maintain adherence to new and updated NERC-GADS and EIA regulatory reporting requirements for all power plants in the CPS Energy fleet. Oversee NERC GADS reporting and compliance with Data Reporting Instructions.
Performs other duties as assigned.

Minimum Skills

Minimum Knowledge and Abilities

Extensive experience in Business Management.

Adaptable to a fast-paced and quickly changing environment, able to prioritize and multi-task, to meet critical deadlines.

Ability to effectively communicate (written and verbal) at all levels of the organization.

Ability to establish and maintain a positive and professional working relationship with all individuals.

Ability to read, create and follow written policies and procedures.

Ability to perform economic analyses.

Knowledge of applicable safety and environmental regulations.

Ability to set goals for work team and effectively evaluate the employee performance.

Proficient in Microsoft Office Package.

Preferred Qualifications

A strong emphasis in general accounting related to plant/ facility/ESMO operations.

Competencies

Demonstrating Initiative

Working with Ambiguity

Driving for Results

Evaluating and Implementing Ideas

Driving Continuous Improvement

Communicates Effectively

Minimum Education

Bachelor’s degree in Accounting, Business, or related discipline from an accredited college or university.

Required Certifications

Working Environment

Work will be performed from a mobile office installed in an electric vehicle, manual dexterity, talking, hearing, and repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Ability to travel to and from meetings, training sessions or other business related events. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.

Dir Senior Counsel (San Antonio, TX, US, 78205)

Pay Grade

Executive

Position Summary

CPS Energy is seeking a Director, Senior Counsel to join the Legal Services team to provide legal advice to the company on a wide variety of legal matters and manage assigned team member(s). The successful candidate will be a skilled lawyer who can provide proactive advice and strategic input to internal clients on a number of complex issues, communicate effectively with clients, customers and external stakeholders, and operate independently while at the same time observing the need for close internal coordination and communication with peers, clients and upper management. This position reports to the VP & Deputy General Counsel (DGC).

Grade: EXECUTIVE
Deadline to apply: Open until filled

Tasks and Responsibilities

Primary Responsibilities:

Provide advice and strategic input to internal clients on a number of complex issues, communicate effectively with internal business clients and external stakeholders, and operate independently while at the same time observing the need for close internal coordination and communication with peers, clients, and upper management.
Develop solutions and guide internal business clients along the path to implementation by performing a structured legal analysis for each issue presented.
Proactively identify and escalate key roadblocks to the DGC early in the process.
Build and maintain positive relationships with business clients to proactively assist with achieving business objectives in a high-volume, dynamic environment.
Draft, review, and negotiate a broad range of commercial agreements.
Represent the company in pre-litigation and litigation matters.
Performs other duties as required.

Additional Responsibilities:

Represents the company on legal matters as assigned.
Engages and collaborates with other legal experts within the company and – at times – outside counsel.
Applies critical thinking to review non-legal material for legal implications that may pose a risk to the organization.
Prepares supporting legal documents, such as agreements, memoranda, policies and procedures, and other filings.
Directs staff in the completion of tasks.
Provide legal counsel and advice regarding organizational compliance with all applicable laws, statutes, policies and procedures.
Negotiate, review and prepare documents for commercial transactions such as procurement of goods and services, financial agreements, real estate leases, etc.
Oversee and manage complex business matters including litigation with responsibility for managing outside counsel and controlling costs.
Advise clients concerning the effect of and guide their participation in state and federal regulatory proceedings, including contested cases and rulemaking proceedings.
Advise clients concerning the applicability of and restrictions on business transactions arising from Texas law governing municipalities and municipally-owned utilities.
Understand and provide advice to clients concerning legal and regulatory compliance issues and assist in preparing for audits by regulators.
Research, advise and prepare memoranda and reports to clients concerning legal issues, regulatory and market activities and electric and gas operations in monopoly and competitive markets.

Minimum Skills

Minimum Knowledge and Abilities

Texas State Bar license (or ability to obtain such licensure within 12 months) and member in good standing with the applicable state bar.

Demonstrated experience as a practicing lawyer.

Legal experience counseling clients regarding employment law issues, preferably with a large law firm or a corporate legal department.

Extensive knowledge of employment laws and experience giving advice and counsel to HR professionals on employment matters.

Strong communication skills, particularly drafting, negotiation and responsiveness.

Unquestioned ethics and integrity.

Ability to handle both long term and short-term goals simultaneously.

Ability to provide practical, creative advice and high-quality work product in a fast-moving business environment.

Strong business acumen and ability to understand business consequences of legal advice.

Ability to work with ambiguity about legal requirements under tight deadlines.

Demonstrated ability to work effectively as a member of a team, including interfacing effectively with other members of the legal department, other departments, senior management, vendors, and external partners.

Valid Class C Texas Driver’s License with ability to maintain license and a safe driving record history that complies with CPS Energy’s policies, procedures, safety standards and applicable state laws and regulations.

Critical skills include excellent time mgmt skills; eff analytical, org skills; learn strat; speak; instruct; active listen; coord; critical think; active learn; mgmt of per resr; monitor; read compre; soc perceptive; comp prob solving; & presentation.

Preferred Qualifications

Expertise and strength in an additional legal specialty including Commercial, Transactional, Litigation, State and Federal Regulatory, Environmental, Energy, and Privacy/Data Security.
Strong preference will be given to multi-skilled lawyers with knowledge of the Texas energy markets and municipal procurement in Texas.
Knowledge of Texas energy markets and municipal procurement in Texas.
Experience with the Texas Public Information Act (“Open Records”) and the Texas Open Meetings Act.

Competencies

Demonstrating Initiative

Communicates Effectively

Evaluating and Implementing Ideas

Delivering High Quality Work

Learning Quickly

Acting Decisively

Minimum Education

Bachelor’s degree from an accredited university and J.D. from an accredited U.S. law school with strong academic credentials.

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi- functioning printer and calculator.

Ability to travel to and from meetings, training sessions or other business related events. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Mail Services Assistant (San Antonio, TX, US, 78205)

Deadline to apply: October 6, 2026 11:59pm

Pay Grade

Position Summary

Mail Services Assistant ensures all mail is distributed to Main Office and Navarro Buildings. Learn the basics of mail processing as well as the laws that are applicable to us. Learn how to use the permit numbers as well how to fill out the required 3602’s for mailings. Learn the basics of digital printing, focused on the Xerox 3100 as well as the Xerox 9070.

Tasks and Responsibilities

Assist Senior Mail Operators on daily task, learn routes done daily.
Ensures delivery of all mail from the downtown Post Office for disbursement to all respective mail drops.
Performs rough and fine sort of all mail, working knowledge of mail drop system and their meaning.
Accepts any and all expedited deliveries (FedEx, UPS, etc.), records and obtains signatures for each.
Assesses any package that could be detrimental to the safety of the company and acts accordingly as trained.
Addresses any issues from incoming calls regarding concerns or special needs.
Monitors supplies needed for metering ink, strips and print heads.
Places service calls as needed for the meter machines, inerter, folder and tracking devices.
Processes all mail using high speed digital metering system, effectively ascertain the proper way to gain maximum discounts for all mail.
Works with all internal customers for any planned and unplanned mailings, gives quotes to respective parties for postage needed and the best process in handling the mailings.
Ensures Presort Services are picked up daily and United States Postal Service report is precisely completed and submitted.
Makes necessary changes to mail drops of all customers in the process of moving or relocating to a new area.
Ensures over 195 mail destinations throughout all locations are delivered twice daily.
Folds, cuts and inserts all Privacy, Installation, Installments and Final Notices letters that are done daily to disperse to outside customers.
Board Packets are received and prioritized for delivery.
Performs safety protocol using the Smith Detection X-ray machine as needed.
Understands the Business Center as well as ensuring all of them are properly stocked.
Coordinates the toner and other supplies on any floor or other locations are stocked and replaced as needed.
Manage Cherwell to ensure all Business Centers ticketing system are taken care of.
Reports as needed.
Performs other duties as assigned.

Minimum Skills

Minimum Knowledge and Abilities

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling

Ability to read, write and comprehend information.

Possess a valid driver’s license with a history of a safe driving record in accordance with CPSE policies, procedures, safety standards, and applicable laws and regulations

Ability to understand the mail process.

Preferred Qualifications

Some College is preferential

Competencies

Demonstrating Initiative

Communicates Effectively

Serving Customers

Acting with Integrity

Interacting with People at Different Levels

Working Safely

Minimum Education

High School Diploma or GED

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Ability to travel to and from meetings, training sessions or other business-related events. Outdoor, driving of route for any or all of CPS Energy facilities.

Physical Demands

Exerting up to 40 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Also, the ability to drive as needed for external routes.

Internal Auditor (San Antonio, TX, US, 78205)

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,300 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

Pay Grade

16*
Deadline to Apply: Open until filled
*qualifications may warrant placement at a different job level

Position Summary

Performs internal audit activities designed to measure the efficiency and effectiveness of policies, procedures, standards, controls, performance and objectives. Functions in an analytical capacity. Coordinates all activities related to an audit or multiple audits, including leading the development and execution of test steps to assess the accuracy and effectiveness of business processes and reporting results to management.

Tasks and Responsibilities

Plans, coordinates and conducts internal audits.
Identifies and evaluates the effectiveness of controls of business operations and related information systems.
Designs tests of controls.
Develops scope and objectives for the audit, including facilitating and leading discussion with management to support rationalization for in scope/out of scope criteria.
Performs engagement risks assessments and creates audit programs with appropriate test procedures with minimal to no guidance.
Assists the business in determining risks and controls as well as impacts of those activities.
Provides detail workpapers which documents results of executed test procedures.
Performs reviews of workpapers and assists management in achieving quality standards.
Collects and analyzes data to detect deficient controls, duplicated effort, inefficiencies, fraud or non-compliance with laws, regulations and management policies.
Prepares and presents formal oral and written reports on audit findings.
Collaborates and communicates with multiple levels of the organization on identified risks, internal controls, audit findings, and closure meetings.
Determines process improvements for the department and organizational units which are audited.
Mentors/coaches team members on departmental standards, audit practices, etc.
Inspects account books and accounting systems or information systems for efficiency, effectiveness and use of accepted accounting or information system procedures.
Examines records and interviews workers to ensure recording of transactions and compliance with laws and regulations.
Examines and evaluates financial and information systems, recommending controls to ensure system reliability and data integrity.
Evaluates whether the organization’s objectives are reflected in its management activities.
Recommends process improvements for the department and organizational units which are audited.
Assists department management with the annual risk assessment and audit planning.
Performs other duties as assigned

Minimum Skills

Minimum Knowledge and Abilities

Certi Public Accountant, Certi Internal Auditor, Certified Information System Auditor, Certified Fraud Examiner, or other related certification [achieved an audit related certification (CPA, CIA, CFE, CISA, CISSP, CMA, Project Management Scrum, PMP etc.)].

Extensive experience in auditing, accounting, business or IT concepts.

Understands process improvement activities and can lead efforts from inception of concept through implementation.

Understands internal audit standards, audit governance and internal control frameworks.

In depth knowledge of internal control and risk assessment concepts.

Ability to manage multiple projects or audits.

Demonstrates ability to work on a broad spectrum of assignments.

Proven communication skills with working at multiple levels of the organization from staff to C-Suite Executives.

Highest level subject matter / technical expert and may include limited supervisory responsibilities.

Highly proficient in MS Office; Word, Excel, PowerPoint, Outlook.

Well-developed written and oral communication skills.

Ability to identify alternative solutions for development of decision-making proposals, which support organizational goals/objectives and budget constraints.

Ability to maintain confidentiality and professionalism at all times.

Ability to track, manage, and execute projects effectively and efficiently.

Ability to summarize audit findings and prepare audit report.

Professionally and effectively facilitate meetings.

Preferred Qualifications

In depth knowledge of sampling techniques
Advanced knowledge in process improvement methodologies
Extensive experience with Process Mapping / Flowcharting
Awareness of process improvement methodologies (Six Sigma, Lean, Focus, PDCA, 4DX, etc)
Experience in creating an operational audit program from scratch

Competencies

Communicates Effectively

Acting as a Champion for Change

Acting with Integrity

Driving Continuous Improvement

Demonstrating Self-Insight and Awareness

Minimum Education

Bachelor’s degree or MBA, PhD in Accounting, Management, Information Systems, Finance, Business Administration, or a related field, OR Proven working experience may be used in lieu of degree.

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Ability to travel to and from meetings, training sessions or other business related events.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Engineer (San Antonio, TX, US, 78205)

Pay Grade

*Qualifications may warrant placement at a different job level.

Open until filled.

Position Summary

The Engineer position holds the responsibility for the safe, reliable, and economic round-the-clock operation of the generation, electric transmission, and distribution systems. Duties include Engineering responsibilities for the design, construction, maintenance, and operation activities of our power plants, transmission lines, substations, distribution system, gas systems, control centers and others. These Engineering duties may include continuous monitoring and balancing of energy flow and responding to system disturbances, along with all generation, distribution, and transmission activities that provide electric and gas services to customers.

This role will also support highly cross-functional planning and system strategy initiatives in a dynamic and evolving environment. The Engineer will partner across generation, transmission, distribution, gas, forecasting, finance, regulatory, and operations functions to evaluate complex technical information, support long-range system planning efforts, and help develop practical, data-informed recommendations that improve reliability, cost effectiveness, and operational readiness. Success in this role requires comfort working through ambiguity, building processes, and helping shape new or evolving programs from the ground up.

Tasks and Responsibilities

Attends seminars, continuing education opportunities for professional development
Evaluates and recommends new standards, products, and/or services
Recommends and implements improvements to processes and procedures
May include limited supervisory responsibilities, including lower level engineers
Makes frequent independent decisions and recommendations that affect the section, department, and/or division
Participates in and provides input to area budget
Actively works within financial objectives set by management
Discipline expert to mentor and develop employees
May sign and seal own engineering work and engineering work prepared by staff under his/her oversight
Performs other project and process improvement initiatives as assigned
Support cross-functional planning initiatives by partnering with internal stakeholders across generation, transmission, distribution, gas, operations, forecasting, finance, and other business units to evaluate system needs and identify engineering solutions.
Analyzes technical, operational, and planning data to support long-range infrastructure strategies, capital investment prioritization, and system performance improvement efforts.
Helps develop, refine, and document processes, assumptions, methodologies, and recommendations in support of new or evolving engineering and planning programs.
Provides engineering input into complex, multi-disciplinary initiatives where requirements, processes, or program structure may be developing in real time.
Prepares technical analyses, presentations, and recommendations for leadership and cross functional partners to support informed decision making.
Identifies risks, dependencies, and improvement opportunities across interconnected systems and recommends practical actions to improve reliability, efficiency, and value to customers.

Minimum Skills

Minimum Knowledge and Abilities

Texas Professional Engineer (PE) certification.

Possesses and applies a broad knowledge of principles, practices and procedures.

Demonstrated mastery of engineering discipline skills.

Ability to lead cross-functional business initiatives and teams.

Demonstrated ability to effectively handle a broad range of engineering assignments with minimum supervision.

Ability to lead cross-functional teams on internal projects.

Demonstrated ability to manage project costs, timeline, scope, and risks.

Ability to effectively check work product for adequacy, quality and accuracy.

Effective communication skills focused on understanding customer needs and developing resolution.

Strong people skills, with bias for a collaborative working style.

Ability to work call duty and occasional unscheduled work in the evenings, weekends, or holidays after experience level permits.

Ability to travel occasionally, to off-site work, to seminars, manufacturing plant inspections, etc.

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling.

Preferred Qualifications

Transmission engineering experience
Master’s degree from an accredited university

Competencies

Manages Ambiguity

Collaborates

Communicates Effectively

Drives Vision and Purpose

Drive for Results

Minimum Education

Bachelors of Science degree in an engineering field from an ABET accredited four-year college or university

Required Certifications

Working Environment

Employee may potentially be exposed to hazardous chemicals, wet or humid conditions, outdoor weather, noisy and dusty environment. Ability to travel to and from meetings, training sessions or other business-related events. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Customer Info Solutions Specialist 1 (San Antonio, TX, US, 78205)

Deadline to apply: October 6, 2026 11:59pm

Pay Grade

Qualifications may warrant placement in a different job level.

Position Summary

The Customer Information Solutions Specialist (CISS) will be part of a 24/7/365 organization and is responsible for providing support between System Operations and various customer facing roles, primarily but not limited to emergency electric and gas events. The CISS will be responsible for providing detailed reporting updates on impactful, major and emergency events to Customer Strategy, Corporate Communication, Government Relations, Gas, Electric Delivery Services, Energy Supply, Products & Services, and any other customer escalation across the company. Updates will follow the Situational Awareness defined communication strategy standards. In addition, the CISS will be responsible for initial alert notifications and provide updates until resolved and be the liaison between System Operators and Call Duty Leadership, including identifying and communicating trends to prevent escalations. The CISS must be comfortable in communicating at all levels of management within various departments and external customers.

Tasks and Responsibilities

Position will work a rotational schedule to include but not limited to day and night rotation, day-run, night-run, etc. Schedule will be formulated based upon Business Unit needs
Ability to work flexible schedules as needed, 24/7/365 (e.g. day and night rotation, day-run, night-run, etc)
Responsible for reporting and updating various emergency electric or gas events
Participate in collaborating with other departments to identifying, reporting and updating various emergency electric or gas events
Participate in identifying, analyzing and communicating effectively with customers, internally and externally regarding complex problems and issues, to include social media inquiries and planned/unplanned outage information
Participate in collaborating with System Operations to communicate updates to leadership & customer facing roles (e.g., Customer Service, Government Relations, Military Accounts, Key Account Management (KAM), Corporate Communications, Community Engagement, and other areas as needed)
Participate in obtaining requested information from leadership in a timely and accurate manner
Ability to identify possible trends to prevent escalations
Responsible to participate in Weather Event strategy and be responsible until completion for assigned tasks
Ability to learn and easily navigate key outage system reporting tools, including NetCadOps, ITOA, Focal Point, etc.
Ability to learn and leverage collaboration tools to effectively manage & communicate (Microsoft Teams, WebEx, etc.)
Hold skills to effectivity communicate verbally and in writing to all levels of the CPS Energy organization and external customers
Ability to work with a diverse group of individuals in a fast-paced environment
Participate in other duties as assigned and support other groups as needed (Walk-In Centers, Community Events, System Operations, Workforce, peers, etc.).

Minimum Skills

Minimum Knowledge and Abilities

Ability to communicate trends as necessary

Ability to work as part of a team under pressure with supervision

Must demonstrate initiative to volunteer and/or assist with projects and other tasks that arise

Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner while working with a diverse workforce and various environments

Have communication skills to interact with peers and staff

Effective listening skills to ensure understanding of directions and communicate problems to co-workers and management

Ability to learn time management skills

Must possess effective verbal and written communication skills

Be familiar with and/or have experience working with the following: Microsoft Office Package including not limited to word processing, spreadsheets, database, electronic mail and scheduling

Demonstrate a positive attitude

Preferred Qualifications

Experience in working with the following: SAP, ITOA, NetCadOps, Focal Point, CPS Energy Outage Maps
Bachelor’s degree in business, Engineering or related fields
Experience in Customer Service or Electric Grid System Operations or Utility Industry

Competencies

Building and Supporting Teams

Demonstrating Initiative

Communicates Effectively

Delivering High Quality Work

Interacting with People at Different Levels

Minimum Education

High School Diploma or GED Equivalent

Required Certifications

Working Environment

Indoor & outdoor work, operating comp, manual dexterity, talking, hearing, repetitive motion. Use of personal comp equip, phone, multi- functioning printer & calculator. Ability to travel to & from meetings, training sessions or other busi-related events.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Engineer Sr (San Antonio, TX, US, 78205)

Pay Grade

*Qualifications may warrant placement at a different job level

Open until filled.

Position Summary

The Engineer Sr position holds the responsibility for the safe, reliable, and economic round-the-clock operation of the generation, electric transmission, and distribution systems. Duties include Engineering responsibilities for the design, construction, maintenance, and operation activities of our power plants, transmission lines, substations, distribution system, gas systems, control centers and others. These Engineering duties may include continuous monitoring and balancing of energy flow and responding to system disturbances, along with all generation, distribution, and transmission activities that provide electric and gas services to customers.

Tasks and Responsibilities

Attends seminars, continuing education opportunities for professional development
Exhibits the highest level of engineering judgment/technical expertise and may include limited supervisor responsibilities
Decisions may have significant impact on timeline, cost, safety, or reliability
Coaches and mentors junior engineers
Ensures the on-time, on-budget quality delivery of projects
Deals with content that is substantially complex with diverse issues and problems
Assignments are typically in the form of broad goals or areas of responsibility
Provides demonstrated ability to train other engineers on technical issues related to the research, design, development, testing and analysis of engineering assignments
Provides input and/or assists with the review and evaluation of lower level personnel
May sign and seal own engineering work and engineering work prepared by staff under his/her oversight
Performs other project and process improvement initiatives as assigned
Support cross-functional planning initiatives by partnering with internal stakeholders across generation, transmission, distribution, gas, operations, forecasting, finance, and other business units to evaluate system needs and identify engineering solutions.
Analyzes technical, operational, and planning data to support long-range infrastructure strategies, capital investment prioritization, and system performance improvement efforts.
Helps develop, refine, and document processes, assumptions, methodologies, and recommendations in support of new or evolving engineering and planning programs.
Provides engineering input into complex, multi-disciplinary initiatives where requirements, processes, or program structure may be developing in real time.
Prepares technical analyses, presentations, and recommendations for leadership and cross functional partners to support informed decision making.
Identifies risks, dependencies, and improvement opportunities across interconnected systems and recommends practical actions to improve reliability, efficiency, and value to customers.

Minimum Skills

Minimum Knowledge and Abilities

Comprehensive engineering experience

Ability to effectively oversee design work of employees and contractors

Technical expert on engineering principles, practices and procedures of varied fields

Ability to oversee major engineering projects, programs and or initiatives with minimal supervision

Effective communication skills focused on understanding customer needs and developing resolution

Strong people skills, with bias for a collaborative working style

Ability to work call duty and occasional unscheduled work in the evenings, weekends, or holidays after experience level permits

Ability to travel occasionally, to off-site work, to seminars, manufacturing plant inspections, etc.

Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling

Texas Professional Engineer (PE) certification.

Preferred Qualifications

Transmission engineering experience
Master’s degree from an accredited university

Competencies

Manages Ambiguity

Collaborates

Communicates Effectively

Drives Vision and Purpose

Drive for Results

Minimum Education

Bachelors of Science degree in Engineering or related field from an an ABET accredited four-year college or university

Required Certifications

Working Environment

Employee may potentially be exposed to hazardous chemicals, wet or humid conditions, outdoor weather, noisy and dusty environment.

Ability to travel to and from meetings, training sessions or other business-related events. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking & standing are required only occasionally, and all other sedentary criteria are met.

Engineer (San Antonio, TX, US, 78205)

Pay Grade

Position Summary

Tasks and Responsibilities

Attends seminars, continuing education opportunities for professional development
Evaluates and recommends new standards, products, and/or services
Recommends and implements improvements to processes and procedures
May include limited supervisory responsibilities, including lower level engineers
Makes frequent independent decisions and recommendations that affect the section, department, and/or division
Participates in and provides input to area budget
Actively works within financial objectives set by management
Discipline expert to mentor and develop employees
Signs and seals required own engineering work and engineering work by staff under his/her oversight
Performs other project and process improvement initiatives as assigned