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Analyst Program/Systems

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Date: Jun 15, 2022

Location: San Antonio, TX, US, 78215

Company: CPS Energy

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,300 people committed to enhancing the lives of the communities we serve.  Together, we are powering the growth and success of our community progress every day!


Deadline to apply: June 29,2022

Pay Grade

11, 13 & 14

Qualifications may warrant placement in different job level 

Position Summary

Provides awareness to the division on its achievements and/or opportunities for improvement through data analyzation and visualization.  The output of the position, helps guide work requirements, identify deficiencies in programs for improvement and showcases community engagement immersion in CPS Energy’s territory to our external stakeholders.
Responsible for system administration, software support, maintenance, security, programming, coding, troubleshooting, and enhancements specific to SalesForce a web-based platform.  Develops and maintains visual data management analytics showcasing business area key performance indicators.  Also, responsible for documenting and developing procedures.  Provides analytical support and reports for various projects, programs and portfolios to project managers, program/project team leaders and other internal and external stakeholders as assigned

Additionally, is expected to be available to educate the community about the benefits of the programs to improve CPS Energy’s energy efficiency/conservation goals and support community aid in times of need.

Tasks and Responsibilities

•    Core responsibilities focus on strategic as well as operational/tactical aspects of the organization.
•    Analyze project financial data to assist management in facilitating project budgets.
•    Create automated dashboarding and reports to validate KPI output.
•    Manage business plan initiatives and create processes to streamline the collection of data.
•    Manage the Project Management Database and increase utility with reports and dashboards.
•    Continually assess and improve the project management process and documentation of those processes.
•    Maintains and enhances systems (SalesForce) as required to support operations.
•    Performs system administration duties of SalesForce software platforms, applications and integration.
•    Analyzes and troubleshoots application/system operation and provides timely resolution to system issues.
•    Provides financial and operational analytical support for engineering and project management areas.
•    Identifies improvements in existing processes needed to increase the level of efficiency.
•    Collaborates with management in managing financial efficiency.
•    Develops, maintains and presents process guidelines.
•    Develops and conducts training classes when necessary.
•    Maintains current knowledge of industry trends and technologies.
•    Performs system coding, programing and building of software platforms specific to SalesForce.
•    Evaluates systems to ensure reliable operation and performance.
•    Assists users in resolving system design issues and maintenance concerns.
•    Analyzes data gathered and develops solutions or alternative methods of proceeding. 
•    Confers with personnel concerned to ensure successful functioning of newly implemented systems or procedures. 
•    Conducts on-site observation and personnel interviews to determine work-flow processes and needs. 
•    Performs other duties as assigned

Minimum Skills

Personal Computer Usage

Minimum Knowledge and Abilities

Programmer/analyst experience in a field supporting and providing technical and analytical solutions.
Extensive knowledge of programmer/analyst experience in a field supporting and providing financial and operational solutions.
Experience working with moderately complex data.
Understands processes and procedures in specialized field.
Exceptionally strong analytical and problem solving abilities
Demonstrated ability to multi-task various critical work assignments proactively and independently in a fast paced environment and in a professional manner.
Ability to effectively manage sensitive and confidential information
Initiative to work independently or as a member of a team, coordinating with others to achieve desired results
Demonstrated well-developed written and verbal communications skills for interaction within the section, across departmental lines to all levels of personnel, and vertically with management.
Ability to handle complex assignments, be a self-starter, be able to meet goals and deadlines on own initiative with minimum supervision
Demonstrated positive interpersonal behaviors toward CPS Energy, associates, and customers consistent with company core values.
Ability to make independent decisions and often makes recommendations which affect the section, department and/or division
Ability to maintain and possess a high degree of accuracy and accountability of work
Works with minimum supervision, conferring with superior on unusual matters. Incumbents have considerable freedom to decide on work priorities and procedures to be followed.
Ability to work at any location at any time with extensive time in the field working with business areas
Ability to articulate the business problem to be analyzed, quickly identify the critical elements of the problem, achieve a high quality answer in a timely fashion, and synthesize answers to resonate with decision makers.

Preferred Qualifications

  • Master’s degree or relevant Certification.
  • Demonstrated experience with financial and operational analytical support.
  • Extensive experience with administration of applications.
  • Relative experience in supporting utility construction & maintenance.


Demonstrating Initiative
Working with Ambiguity
Driving for Results
Evaluating and Implementing Ideas
Driving Continuous Improvement
Communicates Effectively

Minimum Education

Bachelor's Degree in Information Technology, Computer Science, Environmental Science, Accounting, Finance, Business Administration, Economics, Engineering, Math, the Natural Sciences, or other quantitative field from an accredited university or related area; proven working experience may be used in lieu of degree

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator. Ability to travel between business related events. Work hours may be extended.
Work is performed indoors & outdoors. Manual dexterity, talking, hearing, and repetitive motion. Use of computing equipment, telephone, & printer/copier. Ability to travel to and from business related events. After hours work may be required.

Physical Demands

Indoor/Outdoor Environment

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.

Nearest Major Market: San Antonio

Job Segment: Power Plant Operator, Power Plant, Systems Analyst, Computer Science, Programmer, Energy, Technology